|
We offer a comprehensive suite of services, at
reasonable charges, to help our clients make best possible use of our
products. We provide prompt and efficient after-sales services support to
our clients. We
have always striven to build a product that is user-friendly, stable and
robust thereby minimising the necessity of after-sales support.
Training & Implementation
of Software on Demand
Though our software are very
user-friendly,you might still require a Raj Infotech expert to train your staff
or to implement these software as per the needs of your organisation in
order to enable you to make maximum use of these software most effectively.
The implementation includes understanding the needs of your organisation and
configuring our software accordingly
Software Up-gradation on
Demand
Data Entry Support
Network Administration
Annual Maintenance Contract
(AMC)
After
the expiry of warranty period, you may go into an AMC with us by paying @25%
of MRP of the product. The AMC covers:
-
Free replacement of
Security Device (Key Diskette / Dongle)
-
Data Recovery (Full or
Partial - if possible)
-
Limited on-site visits (upto
3 / 5 in case of SI / MI Versions resp.)
-
Unlimited Telephonic and E-mail support.
|